Contacts Mobilizer for BlackBerry
Mobile CRM made easy...
Access your customer contact information anyplace, anywhere
The next step: beyond e-mail!
Did you know that more than 30% of all business phone calls are initiated because someone is searching for a phone number or address? What if you can eliminate most of this kind of interruptions? You would probably save yourselves and your colleagues a lot of time. Valuable time you could spend with your customers.
The next step: beyond e-mail!
The last few years e-office has implemented hundreds of BlackBerry Enterprise Servers. Soon after the BlackBerry end-users become accustomed with the basic BlackBerry features they see new opportunities to become more productive. Especially having real-time mobile access to contact details of customers and business partners stored in the corporate CRM system is perceived as a must have feature.
What CRM?
As every company is different, so are their CRM systems. We’ve seen advanced relational database systems and simple spreadsheet files used as CRM system. All implemented for one reason: store names, numbers and addresses in a central place and make them available for the whole company. Getting this information on your BlackBerry smartphone is a different story. Sometimes the developer of the CRM system does not support mobile users at all, sometimes it’s just a very expensive add-on feature.
One product fits all
Even though there are many different CRM systems, the need and nice to have features for mobile CRM are all quite the same. You need to perform real-time lookups resulting in a fast delivery of phone numbers, e-mail addresses and office locations. All this presented in an intuitive interface. That’s what e-office Contacts Mobilizer will do for you!
Feature list
- supports real-time database lookups
- online and offline data supported
- optimized for small bandwidth connections
- highly configurable, together with a consultant we implement the look and feel you want
- integrates with native BlackBerry applications
- BlackBerry Address Book (save contact in address book)
- BlackBerry Phone application (reverse lookup of phone numbers)
- BlackBerry Inbox (reverse lookup of e-mail addresses)
- BlackBerry maps (show physical address on a map)
- wide range of database connectors available
- powered by our proven technology: e-office Content Mobilizer middleware